The torch flashlight that I received is not working, can you help me to determine the problem?
Jeice
posted this on September 29, 2011 14:11
Be sure that you have charged the battery correctly.
Take the end cap off. Leave the battery in the Torch, be sure that you have the positive tip end inserted
into the Torch first. Therefore, you should be looking at the negative end of the battery. Take a metal spoon or fork
and use it as a jumper. Rest the handle on the lip of the Torch and pivot the end of the spoon or fork down onto
the negative end of the battery. If the Torch comes on, it means that you have a bad switch/end cap. Email support@wickedlasers.com for a new tail cap assembly.