Most of Wicked Lasers shipments contain high cost, valuable items. Therefore the carriers are required to obtain a signature upon delivery.
After your order has been dispatched, Wicked Lasers can no longer change your delivery address. In case no one is available to sign for the shipment at the delivery address on the delivery date, Wicked Lasers offer the following options:
Option 1 — Arrange for someone to be home the day after the first delivery attempt.
If you are not available when the carrier makes the first delivery attempt, the driver will leave a delivery notice at your door and make a second delivery attempt on the next business day. You can arrange for another adult to take the delivery on your behalf on that day — as long as it’s at the same address.
The carrier will generally make three delivery attempts before your package is returned to your local post office.
Option 2 — Sign the carrier’s delivery notice after the first delivery attempt.
After the first delivery attempt, you can sign a release authorization and select your preferred delivery location on this form — front or back door, immediate neighbor or building manager.
Option 3 — After the first delivery attempt, pick up your package at the carrier’s local office.
You can request the carrier to hold the package at the local terminal for you to pick up. Just call the number on the form and ask them to hold your shipment for pickup. Carrier terminals are generally open during business hours (8:00 a.m.–5:00 p.m.).
To pick up your shipment, you need two forms of identification:
- Government-issued ID (driver’s license, passport or residency card) that matches the name on the package
- Second ID with your name on it (credit card, social security card and others)
Residential deliveries — The driver may also attempt to deliver to your neighbor or building manager.